Master of Advanced Studies
in Humanitarian Logistics and Management



Humanitarian Operations Director

Paulo Gonçalves
MASHLM Director

In addition to designing and implementing the MASHLM and MASHOM programs, Paulo is an Associate Professor of Management at USI and a research affiliate at the MIT Sloan School of Management. He obtained his PhD in Management Science and System Dynamics from MIT Sloan School of Management and his MSc degree in Technology and Policy from MIT.


Humanitarian Operations Manager

Diana Corica
Program Manager

Diana graduated from USI’s Master of Advanced Studies in Intercultural Communication. She has worked in the tourism management sector, the Swiss educational system, and as coordinator of an NGO project for women peacemakers and musicians from the Balkans and the Caucasus. She also currently works with artisans from Latin America, with the aim of empowering their families and communities and promoting fair trade.


Humanitarian Operations Management Consultant

Carol Switzer
Strategic Planning Manager

Carol holds an MBA from the University of California, Los Angeles and she completed her Bachelor's at the University of San Diego in Mathematics. She has worked for over 20 years in management consulting, systems planning, sales and marketing, market research, and project management where she applies skills in motivating teams and managing people with varied professional and cultural backgrounds. During this time, she has worked in Switzerland, Italy, the UK and the United States across a wide range of business sectors including academia, healthcare, entertainment, and social development.


Humanitarian Operations Manager

Rillion Cadlini
Communications Manager Junior

Rillion graduated from USI’s Bachelor in Communication Sciences and is now pursuing a Masters'degree in Communication, Management, and Health at USI. His main interest is the use of social media for health promotion and community development.